About Us
Pet Post Office
Your dedicated journey designer for you and your pet
Several years ago, we noticed that more and more families wanted to begin new lives overseas with their pets.
At the time, however, pet relocation services on the market were either fragmented, error-prone, or lacking in reassurance.
Pet travel across borders was treated as a set of procedures — not as a journey that deserved careful design.
We believed otherwise.
International pet travel is not merely administrative work; it is a complex process that must be thoughtfully planned.
With this belief, PET POST OFFICE was established.
A Professionally
Structured Team
A team you can trust
with your pet
PET POST OFFICE provides one-stop international pet relocation services, led by our Founder and Chief Executive Officer.
Our organization consists of six specialized departments and centers, working closely together to deliver comprehensive and professional support — from journey planning and documentation, to medical and quarantine coordination, international transport, regulatory support, and extended value-added services.
Every role is clearly defined, yet tightly connected, to ensure that every pet travels safely and smoothly.
Journey Design Center
Responsible for designing customized international journeys for each pet, including flight selection, routing, and transport methods.
Project managers, planning specialists, and coordination staff work closely with overseas transport partners to create the most suitable journey for every case.
- Journey Project Managers
- Journey Planning Specialists
- Coordination Staff
Account Executives - Overseas Transport Partners
Client Care & Administration
Providing comprehensive client support and administrative coordination to ensure a smooth and reassuring experience throughout the process.
This center manages documentation, application handling, and progress tracking, while client service staff respond promptly to inquiries.
Automated systems are used to keep clients informed at every stage of service.
- Administrative Client Support
- Documentation Administration
- Client Coordination
Progress Tracking - Automated Reporting Systems
Medical & Quarantine Advisory
A professional advisory group composed of veterinarians and certified laboratories, providing guidance on health checks and quarantine compliance prior to international travel.
Our network includes veterinary supervision, RNATT (rabies antibody titration testing) laboratories, and overseas parasite and disease testing resources, ensuring pets meet entry requirements while safeguarding their health and safety.
- Partner Veterinarians
(Contracted Clinics) - RNATT Laboratories
- Overseas Parasite
Disease Testing Laboratories
Transport & Logistics Network
Integrating domestic and international transport and logistics resources to deliver safe and efficient cross-border pet transportation.
This network includes professional freight forwarders, customs brokers, and airline cargo partners, with continuous monitoring of transport progress to ensure pets arrive safely at their destination.
- Freight Forwarders
- Customs Brokers
- Air Cargo Partners
(Airline Cargo Teams)
Legal Support Liaison
Providing regulatory consultation and legal support to reduce compliance risks in international pet relocation.
In-house legal advisors support special cases, with external legal referrals arranged when necessary, ensuring that all processes comply with applicable regulations.
- In-house Legal Advisors
- Special Case Consultation
- Legal Referral Services
Value-Added Partner Network
Bringing together extended professional services to enhance comfort, safety, and overall travel quality for pets.
Our partners include crate-based stress-reduction trainers,
trusted boarding partners,
and teams dedicated to developing stress-mitigation products for pet transportation.
- Crate Stress-Reduction Trainers
- Boarding Partners
(Foster Homes / Pet Hotels) - Pet Transport Stress-Reduction
Product Teams
"We believe true professionalism is not simply completing tasks, but identifying risks in advance and resolving them before they arise."
"We are committed to ensuring every pet is treated with care and delivered safely — because they are family, not cargo."
Honors & Milestones
PET POST OFFICE founded
Launch of a full-process journey design model
IATA certification obtained
Expanded professional transport capability
IPATA membership achieved
International recognition
100+ pet relocations
International journeys completed with care and precision
IPATA Regional Advisor, Taiwan
Officially recognized for international pet transport expertise
PET POST OFFICE founded
We launched an innovative end-to-end design service architecture.
IATA certification obtained
Obtain IATA transport certification and gain more professional expertise.
IPATA membership achieved
Becoming an IPATA member signifies recognition of one's international standing.
100+ pet relocations
International journeys completed with care and precision
IPATA Regional Advisor, Taiwan
Officially recognized for international pet transport expertise
Media Coverage
Women's Waves (UDN)
Yahoo News
New Headlines
PCHome Newspaper
Yam News
Case Feedback
One client faced intense pressure while preparing to relocate to Australia.
Her family opposed bringing her dog along, and she nearly had to give her pet up for adoption.
Determined not to leave her dog behind, she began researching the process herself — only to find it far more complex than expected.
PET POST OFFICE helped her clarify each step, organize the timeline, and confirm every critical requirement, while also providing emotional reassurance along the way.
When she finally arrived in Australia with her pet, she said:
"If it weren’t for PET POST OFFICE, I wouldn’t have made it through."
This is just one of many journeys we have supported.
We believe that no international move should require a family member to be left behind.
"More than an agent —
like a personal advisor"
The team didn’t just hand me a checklist.
They designed the entire plan around our situation — from quarantine to flights to transport.
I never felt alone in the process.
"From documentation to training, all in one place"
Australian regulations are extremely complex.
PET POST OFFICE managed the entire quarantine plan, prepared all documents, and coordinated transport and communication, allowing me to focus on my own relocation.
"A smoother journey
for me and my companion"
From the first consultation to departure, there was always someone updating our progress.
Their professionalism and care gave me true peace of mind.
Thank you for helping us begin our new life together.
